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Everything about our routes
- Bus stops and departure times
  Find the route, the planned departure times of your bus line or at a bus stop.
- Modes of transport
  In addition to the regular bus lines, there are other modes of transport to get you from A to B.
All our travel information
- Travel planner
  Explaination how you can easily plan your trip from A to B with our search engine.
- Breng app
  The Breng app makes your public transport journey as easy as possible.
- On route
  We try to provide our passengers with as much important travel information as possible.
- People with disabilities
  Are you dependent on a wheelchair, visually impaired or blind or do you have a companion? View the options.
- In the bus
  What can you take with you, what facilities do we offer and what rules apply on the bus?
Everything about tickets
- Subscriptions
  There are different types of subscriptions for those who travel regularly. Which one is right for you?
- Individual tickets
  In addition to travelling with an OV-chipkaart, you can also buy an individual ticket for the bus.
- OVpay
  Use your contactless debit card, credit card or the payment app on your phone for checking in and out.
- Offers
  Read more about offers for events, special days or another promotions.
- Tickets Breng train
  Travelling with the Breng train is possible with an OV-chipkaart, with a one-time chipkaart or an NS-Business Card.
Everything about customer service
- Frequently asked questions
  Having difficulties? Look at our frequently asked questions.
- Lost and found
  Lost something in one of our buses? We will gladly try to help you find your property again.
- Refund
  Trip cancelled? Forget to check out? Something else happen? See if you are entitled to a refund.
- Contact
  You can call us, email us or send us a message on social media.
- Complaints
  Do you have a complaint about our services? We will gladly assist you.

Customer service

Complaints

Do you have a complaint about our services? Our customer service will gladly assist you.

Call us! Quick and personal

Please call us if you have a complaint or other comment. We will gladly speak with you about it.

026 - 214 21 40

Written complaint

You can also submit a complaint in writing.

Go to the complaints form

Complaints procedure

We strive to respond to your complaint as quickly and as carefully as possible. We have a deadline of 28 calendar days. During the processing of your complaint, both sides of the argument will be heard in a confidential manner.

Unsatisfied with the resolution of your complaint?

Are you not satisfied with the resolution of your complaint? Then you can lodge your complaint with Breng to: