Brengflex

In a number of regions, we offer a Brengflex service, in addition to the regular bus lines. Brengflex is a sustainable and flexible transport service to order in the Arnhem and Nijmegen region. You decide when you will be picked up at your bus stop and where you will be dropped off.

So, there is no fixed timetable for Brengflex. A small bus will pick you up at a bus stop at the agreed time, and will take you as quickly as possible to your selected bus stop. You may have to share the vehicle with other passengers. But that only happens if your arrival time is not affected. Reservations can be made via a free flex-app or by calling. The advantage of booking via the app is that you can continuously see where your driver is, when you will be picked up and what your expected time of arrival is.

Advantages

  • Direct connections without a transfer.
  • Decide yourself when you travel.
  • Customised transport with seat guarantee for all passengers (space for wheelchair and pushchair).
  • Easy to book via a flex-app or telephone.
  • Easy payment with your OV-chipkaart, debit card or credit card.
  • Via the app, you can see the exact time your transportation will arrive. 
  • No unnecessary waiting around at the bus stop.

Where does Brengflex run?

At this time, Brengflex is running in these isolated areas:

  • Arnhem, Rozendaal, Velp and village centre Rheden
  • Nijmegen, Wijchen, Alverna, Berg and Dal (residential area), Oosterhout (residential area), business park Bijsterhuizen
You can only travel within one area with Brengflex. So not from area to area.

When does Brengflex run?

Brengflex is available at these times:

  • Monday – Friday 06.30 – 24.00 hrs
  • Saturday 08.00 – 24.00 hrs
  • Sunday 09.00 – 24.00 hrs

Making a reservation

You can make a reservation at any time (directly or in advance), either by phone or via the OVflex app. You can book up to 14 days in advance (only via the app). The average waiting time is 16 minutes. The app will let you know the exact time the driver will arrive.
Please note: You cannot flag down a Brengflex as you would a taxi or regular bus. Even if there is (still) room in the bus, you cannot just get on the bus: there may be other passengers who have a reservation and will board the bus later.

Making a reservation using the app

You can make a reservation 24/7 via the OVflex app. Download the OVflex app for iPhone (iOS 9 and higher) or Android (6.0 or higher) and follow the instructions in the app.

Making a reservation per telephone

You can also make a Brengflex reservation by calling 088-6000 965 (local rate). Brengflex can be reached by telephone on working days from 06.00 to 20.30 hrs and on weekends and public holidays from 07.30 to 20.30 hrs.

After making a reservation, you will get a time frame in which you are supposed to be at the bus stop. The driver will call you if you are not at the chosen bus stop. If you do not get to the bus stop on time, the driver can decide to leave after one minute. We want to prevent other passengers from being delayed.

Travelling together

Our system works per person. It is therefore possible that you will be picked up by different vehicles if you make a reservation separately. If you want to travel together, order for several people (maximum 8) from the same location and with the same account. If you travel with more than 8 people, order 2 times with 2 different accounts.

When a person makes a reservation for a group, s/he also will pay for the entire group. It is not possible to pay individually. Any repayment must be settled amongst the group members themselves.

Fare

  • For Brengflex there is a fixed rate of € 3.65 per ride, regardless of the length of your ride.
  • Children in a stroller are allowed to travel for free. Children who are not in a stroller are considered to be an extra passenger.
  • If the bus driver has to make a detour, you will not have to pay extra.
  • People over 65 can request an age discount.

Means of payment

When you make a reservation with the app, you can immediately pay using your credit card. You can also choose to pay on the bus. Then you pay the bus driver using your OV-chipkaart, debit card or credit card. It is not possible to pay with cash.

Bring with you

You can take anything that fits within 47x73x34 cm with you. If you want to take more with you, book an extra seat. Do you want to bring a stroller or wheelchair? Please indicate this when you make your reservation.

An guide dog is allowed, but must remain on the floor and not on a seat. The driver may require other pets to be carried in a bag or carrier measuring a maximum of 47x73x34 cm.