Wear a mouth mask and avoid travelling during rush hour. Travel with OV-chipkaart or buy your ticket in advance.

Coronavirus

From July onwards, public transport can be used by everyone again. The timetable is back to the old level, mouth masks remain mandatory and the front door of the bus remains closed. To enable responsible travel in public transport, we ask our travelers to abide by the national rules.

The national rules in short:

  • Avoid crowds: Travel as much as possible outside rush hour.
  • Use a non-medical mouth mask in public transport (compulsory from 1 June for travellers aged 13 and over). Put on the mouth mask before boarding.
  • Keep distance where possible, even when getting in and out of the vehicle

Different service provision

The provision of services in public transport is somewhat different from what travellers are used to in order to limit the spread of the Corona virus.

From 1 June wearing a mouth mask in public transport is mandatory

The use of mouth masks is mandatory for passengers in public transport vehicles since 1 June. Shawls and other mouth covers are not sufficient. Travellers themselves are responsible for purchasing mouth masks.

Boarding in the back

We ask travelers to get in through the back door and check in at the back. This reduces the number of contact moments between passengers and bus drivers. With this measure we try to find the right balance between the health of our employees and the service we provide to our passengers.

Travel with OV-chipkaart or buy your ticket in advance

Boarding in the back means you can't buy a separate ticket from the bus driver. However, you still need a valid ticket to travel with the bus. Therefore, we advise you to travel with an OV-chipkaart. You can upgrade the credit for you OV-chipkaart online.

No OV-chipkaart? Then choose for an e-ticket. Especially for this situation there is a Single Ride ticket for sale in our e-ticketshop.

Another option is to buy a ticket in the Tranzer app.

Frequently asked questions

Due to the coronavirus, I will not be using my season ticket for the time being. Can I get the costs of my subscription back?
No negative public transport travel advice has been issued and travelling is still possible. It is not possible to reclaim (part of) the cost of your subscription. However, you can cancel your subscription according to the product conditions.