We make every effort to make public transportation as accessible as possible for everyone. Therefore, our regular buses are all equipped with a low step and a fold-out shelf for optimal accessibility. The buses also have an adapted area where a wheelchair can stand and be secured. When transporting our passengers, safety is always our first priority. Therefore, please note that not all types of (electric) wheelchairs are allowed on the bus and that different rules apply to our flex-buses and our neighbourhoud buses.

> Read more about accessibility for people with a mobility impairment

The current OV-chipkaart needs to be replaced because the technology is outdated and no longer compatible with modern digital payment and mobility systems. With OVpay, we are switching to a modern payment system that works the same way for all transport operators in the Netherlands. This makes OVpay future-proof and ensures a smoother travel experience throughout the Netherlands.

Do you have a subscription or travel product on your OV-chipkaart and would you like to switch to OVpay? Please note that not all subscriptions or travel products work on the OV-pas yet. We are working hard to expand this quickly.

Check the Switch Helper to see if you can already switch. With the Switch Helper, you will receive personal advice and a step-by-step plan for switching.

Easily create a summary of your journeys, including VAT rates. You can use this summary straight away for your own records or share it with your employer.

Via the @Transdev app: Link your debit card to the Transdev app and view all your journeys with Transdev, Connexxion, Bravo and Breng clearly organised in a single app.
Via the OVpay travel overview: Open your bank statement and look for a debit for a journey you have made. Enter the 14-digit code (found after ‘NLOV’ on your bank statement) along with the debited amount. This will give you an overview of your travel details.

Want to claim travel expenses? Easily create an overview of your claims, including VAT percentages, which can also be used by your employer. See how to do this here.

You can visit the OVpay website for the latest developments, frequently asked questions and answers, and manuals.

This website partly complies with the legal accessibility requirements (level A). This means that most of the website is suitable for people with a visual impairment. We will continue to work on the further improvement of the site in accordance with the accessibility requirements.

> Read more about accessibility for people with a visual impairment

FAQ's